He also says the bug is actually caused by the June cumulative updates for Windows 10 and that the issue doesn't appear to affect Outlook with OST files. Click OK to run the Inbox Repair Tool.'īut users on Microsoft's Answers forum say the repair tool doesn't fix the problem that Outlook offers to solve, leaving them in the same predicament as when they started.Īccording to Windows expert Woody Leonard, the repair tool doesn't work because it's attempting to fix a PST file that's completely fine. On Windows 10, whether you're using Outlook 2019, 2016, or an older version, the app stores a copy of your emails, contacts, and calendars using two different data files depending on the account. SEE: Hiring Kit: Python developer (TechRepublic Premium)Īfter starting Outlook users see the error prompt: 'Something is wrong with one of your data files and Outlook needs to close. The issue is affecting systems that updated to Version 2005 Build 12827.20268 or higher for Microsoft 365 Apps.
Microsoft has confirmed complaints this week from Outlook users who are seeing the message but struggle to repair the email client using the recommended Inbox Repair Tool.
